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Terms & Conditions

Last updated: July 24, 2018

Please read the following Terms and Conditions ("Terms", "Terms and Conditions") carefully before using or ordering from the ZenoBot Website (the "Service") operated by List Premier Education Pty Ltd ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service you agree to be bound by these Terms. The Terms apply to all visitors, users and others who access or use the Service.

You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts. If you are under 18-years-old, you warrant that you have obtained consent from your parent or guardian and they agree to be bound by these Terms on your behalf.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase. These include, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that:

  1. You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that
  2. The information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:

  • product or service availability
  • errors in the description or price of the product or service
  • error in your order
  • suspicion of fraud or an unauthorised or illegal transaction
  • other reasons.

The Service is not designed to provide qualitative advice regarding the fitness for purpose and merchantability of any products or services. We strongly advise you to exercise caution and do your own due diligence in conducting any transactions through the Service.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. As a consequence, the products or services available on our Service may be priced incorrectly, described inaccurately, or unavailable.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services.

We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

The content is provided without warranties or conditions of any kind, either explicit or implied, including but not limited to implied warranties and conditions of merchantability, fitness for a particular purpose or non-infringement.

Returns Policy for hardware

Provided all of the following conditions are met and fulfilled, a full refund or a replacement will be given for any hardware purchased from the Service which is damaged in transit:

If upon receiving a package containing hardware from us, you notice any broken or damaged parts, photograph the entire package and all parts of the hardware in HD detail, using multiple angles, exactly as you have found it. Please be sure to include the box and all other contents of the package in your photographs. Please provide these photographs to us by emailing them to us at tech@zenobot.com within twenty four (24) hours of receiving the package.

Please note that:

  • The hardware is to be returned to us within thirty (30) days of receipt at your nominated address.
  • There must be no evidence of any damage having been caused to the hardware after you have removed the hardware from its packaging.
  • There will be no compensation for any damage caused by the hardware being dropped or for any damage caused by liquids, any other materials or tools.
  • All the original components of the hardware must be returned to us in the original packaging.
  • You will be responsible for all return postage or courier fees and all packaging fees.

Indemnities by user of the Service

The purchase and use of our hardware and software is undertaken solely at your own risk. By ticking the box to place the order you accept full responsibility for any injury or damage caused by the hardware and you fully indemnify us for any and all loss or damage you may sustain from the purchase or use of the hardware and the software.

You acknowledge and agree that we cannot guarantee the success of any of your presentations and/or lessons created by use of the hardware or the software we provide and you indemnify us from all and any responsibility in this regard.

You indemnify and hold us harmless from all claims that may arise due to your use of any material copyrighted or owned by third parties, whether in audio-visual, visual, audio, or printed format. 
You agree and accept the entire responsibility to obtain the required rights or licenses for the use of all third party material in the creation or contribution to all presentations and/or lessons created using our hardware, software and/or other services.


Our Service may contain links to third-party web sites or services that are not owned or controlled by List Premier Education Pty Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

You further acknowledge and agree that List Premier Education Pty Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We only provide links to external websites as a convenience, and the inclusion of such a link to external websites does not imply our endorsement of those websites. You acknowledge and agree that accessing other websites on the Internet is done entirely at your own risk.

We strongly advise you to read the Terms and Conditions and Privacy Policies of any third-party web sites or services that you visit.


We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, your breach of the Terms.

Upon termination, your right to use the Service will immediately cease.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therewith.

If applicable law requires us to provide notice of termination or cancellation, we may give prior or subsequent notice by posting it on the Service or by sending a communication to any address (email or otherwise) that we have for you in our records.


As a condition of your access to and use of the Service, you agree to indemnify us and our successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Service or your breach of these Terms and any applicable law or the rights of another person or party.

This indemnification section survives the expiration of your registration, and applies to claims arising both before and after the registration ends.

Limitation Of Liability

You agree that we shall not be liable for any damages suffered as a result of using the Service.

In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage (including loss of business, revenue, profits, use, privacy, data, goodwill or other economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.

We do not endorse any products and services, and expressly disclaim any and all liability in connection with them.

In no event shall we be liable for any claims by a third party in tort or contract, or pursuant to the Competition and Consumer Act 2010 (Cth). This includes, but is not limited to, any misleading statements made and/or incorporated into any Content provided by third parties, such as manufacturers and wholesalers, and users of the Service. It is your sole responsibility to ensure the accuracy of the data inputted.

You have sole responsibility for adequate security protection and backup of data and/or equipment used in connection with your usage of the Service and will not make a claim against for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the Service.

Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.


Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether explicit or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

List Premier Education Pty Ltd, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or, alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tortious behaviour, negligence or any other cause of action.

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the content contained on the Service for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

We disclaim any explicit or implied warranty representation or guarantee as to the effectiveness or profitability of the Service or that the operation of our Service will be uninterrupted or error-free. We are not liable for the consequences of any interruptions or error in the Service.


Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect.

It is your sole responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to stop using the Service. Your continued use of the Service will be deemed to confirm your acceptance of the Terms in effect at the time of use.


By ticking the box to place an order using the Service, or by using any aspect of the Service, or by creating your own presentation or lesson using the Service, you accept and agree to every Term of these Terms and Conditions and agree that you are bound by them in all your dealings with us.

You expressly agree that should you use the Service to create presentations, lessons, or any other content and you exceed twenty two hundred (2200) text-to-speech words and/or seven hundred megabytes (700MB) of cloud storage in any calendar month, we may send you an invoice for the excess usage, at a rate to be determined solely by us, and agree that we may invoice you for whichever excess usage is applicable.

Get in touch

If you have any questions about these Terms, please contact us prior to making any use of the Service.